Customer Relationship Management (CRM) systems have become essential tools for businesses aiming to enhance customer interactions, streamline sales processes, and drive growth. Agile CRM is one such tool that has garnered attention for its comprehensive features and scalability. This article provides a detailed pricing review of Agile CRM, highlighting its product offerings, price tiers, and how it compares with other CRM solutions in the market.
What is Agile CRM?
Agile CRM is a cloud-based, all-in-one CRM solution designed to meet the needs of small to medium-sized enterprises (SMEs). It offers a range of functionalities including sales automation, marketing automation, customer service, and web engagement tools.
Agile CRM’s user-friendly interface, combined with its wide array of features, makes it a popular choice among businesses looking to manage customer relationships effectively.
Agile CRM pricing list
| Plan | Cost (per user, per month) | Billed | Number of Users | Number of Contacts | Key Features |
|---|---|---|---|---|---|
| Free Plan | £0 | – | Up to 10 | 1,000 | Basic CRM functionalities: contact management, deals, tasks |
| Starter Plan | £8.99 | Annually | Unlimited | 10,000 | Custom deal milestones, email campaigns, web engagement |
| Regular Plan | £29.99 | Annually | Unlimited | 50,000 | Marketing automation, social monitoring, two-way email integration |
| Enterprise Plan | £47.99 | Annually | Unlimited | 100,000+ | Advanced integrations, API access, custom reporting, premium support |
Overview of Agile CRM pricing
Agile CRM offers a tiered pricing structure, catering to different business needs and budgets. The pricing plans are as follows:
Free Plan:
- Cost: £0 per user, per month
- Features: Suitable for small businesses or startups, the free plan includes basic CRM functionalities such as contact management, deals, tasks, and email tracking. It supports up to 10 users and 1,000 contacts, making it an ideal option for businesses starting their CRM journey.
Starter Plan:
- Cost: £8.99 per user, per month (billed annually)
- Features: The starter plan builds on the free version by offering additional features such as custom deal milestones, email campaigns, and web engagement. It is designed for growing businesses that require more robust sales and marketing capabilities.
Regular Plan:
- Cost: £29.99 per user, per month (billed annually)
- Features: This plan is suitable for businesses that need advanced CRM functionalities. It includes everything in the starter plan plus marketing automation, social monitoring, and two-way email integration. The regular plan supports up to 50,000 contacts, providing significant scalability.
Enterprise Plan:
- Cost: £47.99 per user, per month (billed annually)
- Features: The enterprise plan is tailored for larger businesses or those with complex CRM requirements. It offers all features from the lower tiers, in addition to advanced integrations, API access, and custom reporting. With support for over 100,000 contacts and premium customer support, this plan is aimed at enterprises needing comprehensive CRM solutions.
Key features across Agile CRM plans
- Sales Automation: Helps streamline sales processes through lead scoring, deal management, and automated follow-ups.
- Marketing Automation: Includes features like email marketing, landing page builders, and marketing analytics.
- Customer Service: Tools for ticketing, helpdesk, and feedback management to enhance customer support.
- Web Engagement: Provides web forms, pop-ups, and personalised web experiences to engage website visitors.
Comparing Agile CRM with competitors
To understand Agile CRM’s value, it’s essential to compare it with other popular CRM solutions in the market:
- Free Plan: Offers more extensive features than Agile CRM’s free plan, including email marketing and ad management.
- Paid Plans: Start at £38 per month, significantly higher than Agile CRM, but offer a broader suite of tools across sales, marketing, and customer service.
- Standard Plan: Priced at £12 per user, per month, Zoho CRM offers features like lead scoring and custom dashboards.
- Enterprise Plan: At £35 per user, per month, it provides advanced features such as AI-based sales insights, which Agile CRM lacks.
- Essentials Plan: Starts at £20 per user, per month. Salesforce offers robust features suitable for small to large enterprises, with a strong emphasis on customisation and scalability.
- Professional Plan: At £60 per user, per month, it offers advanced sales and service tools, making it a higher-priced option compared to Agile CRM.
Is Agile CRM the right choice?
Agile CRM’s competitive pricing and comprehensive feature set make it an attractive option for SMEs looking for a scalable CRM solution.
The free plan is particularly appealing for startups, while the enterprise plan provides sufficient functionality for larger organisations with complex needs.
However, businesses with specific requirements, such as advanced AI capabilities or extensive third-party integrations, might find competitors like Zoho or Salesforce more suitable despite their higher costs.
Conclusion – Agile CRM pricing
Agile CRM offers a range of pricing plans to suit businesses at different growth stages, from startups to enterprises.
Its cost-effective pricing, coupled with an extensive feature set, makes it a viable option for SMEs seeking to improve their customer relationship management processes.
While it may not offer the depth of features found in some higher-priced CRMs, Agile CRM delivers solid value for money, making it a strong contender in the CRM market.
FAQ – Agile CRM pricing
The Agile CRM Free Plan costs £0 per user, per month. It supports up to 10 users and allows management of up to 1,000 contacts.
The Agile CRM Starter Plan costs £8.99 per user, per month when billed annually. This plan includes advanced features and supports unlimited users and up to 10,000 contacts.
The Agile CRM Regular Plan is priced at £29.99 per user, per month, billed annually. It offers enhanced functionalities and supports unlimited users and up to 50,000 contacts.
The Agile CRM Enterprise Plan costs £47.99 per user, per month, billed annually. It includes all features available, supports unlimited users, and accommodates over 100,000 contacts.
Agile CRM’s pricing is generally all-inclusive within each plan. However, for custom integrations or additional contacts beyond the included limit, businesses may need to discuss specific pricing options with Agile CRM directly.
Agile CRM’s pricing is competitive: the Starter Plan at £8.99 per user, per month is lower than many competitors. For example, HubSpot CRM’s paid plans start at £38 per month, while Zoho CRM’s Standard Plan costs £12 per user, per month. Salesforce CRM’s Essentials Plan is priced at £20 per user, per month.
Yes, Agile CRM offers discounted pricing for annual billing, as reflected in the prices for the Starter (£8.99), Regular (£29.99), and Enterprise (£47.99) plans, which are billed annually to take advantage of these rates.
Agile CRM can accommodate an unlimited number of users on all paid plans, including Starter, Regular, and Enterprise, ensuring scalability for growing businesses.
The Agile CRM Enterprise Plan supports management of over 100,000 contacts, making it suitable for larger businesses with extensive customer databases.
Agile CRM typically offers a 14-day free trial for its paid plans, allowing businesses to experience the features of the Starter, Regular, or Enterprise plans without immediate financial commitment.