One of the prominent players in the CRM space, particularly for small to medium-sized enterprises (SMEs), is Nimble. Known for its user-friendly interface and integration capabilities, Nimble provides businesses with an all-in-one solution to manage customer relationships. This article will delve into the current pricing structure of Nimble, examine the features it offers, and provide a guide to help UK businesses determine if Nimble is the right choice for their CRM needs.
Overview of Nimble CRM
Nimble was founded in 2009 and has positioned itself as a smart CRM system designed to foster relationships by automatically pulling data from various platforms like email, social media, and other online services. It focuses on ease of use and integration, making it suitable for businesses that require a CRM without the complexity typically associated with larger systems.
Nimble pricing list
Below is a pricing table that outlines Nimble’s CRM plans and associated costs:
| Plan | Monthly Billing | Annual Billing (per month) | Key Features |
|---|---|---|---|
| Nimble Contact Plan | £16 per user | £12 per user | Unified contact management, email tracking, basic social media integration |
| Nimble Business Plan | £25 per user | £20 per user | Advanced reporting, pipeline management, extensive integrations |
Nimble’s pricing structure
Nimble offers a straightforward pricing model, which is advantageous for businesses that prefer transparency and simplicity. As of 2024, Nimble’s pricing is divided into two main tiers:
Nimble Contact Plan
This is the most basic plan, available at a competitive price of £12 per user per month when billed annually, or £16 per user per month if billed monthly. The Contact Plan is designed for professionals and small businesses that need a centralised place to manage their contacts. Key features of this plan include:
- Unified contact management
- Email tracking and templates
- Group messaging
- Task and activity tracking
- Basic social media integration
Nimble Business Plan
For growing businesses that require more advanced CRM functionalities, the Business Plan is priced at £20 per user per month when billed annually, or £25 per user per month on a monthly basis. This plan includes all features of the Contact Plan, plus:
- Advanced reporting and analytics
- Pipeline management tools
- More extensive third-party integrations (such as with Office 365, G Suite, and social media platforms)
- Customisable dashboard options
- Enhanced customer segmentation
Additional costs and considerations
While Nimble’s core offerings are encapsulated within these two plans, businesses should consider potential additional costs that may arise.
For instance, integrating Nimble with certain third-party applications or services might require purchasing additional tools or add-ons, which could increase the overall cost. Moreover, as your business grows and the number of users increases, so will the subscription costs.
Comparing Nimble with other CRM solutions
To gauge the value of Nimble’s pricing, it’s essential to compare it with other popular CRM systems. For example:
- HubSpot CRM offers a free version with limited features, but its paid tiers (starting at around £38 per month) provide more comprehensive capabilities, which could be more appealing for businesses needing robust marketing automation and customer support tools.
- Zoho CRM has a pricing model that begins at approximately £10 per user per month, making it competitive with Nimble. Zoho’s advantage lies in its vast suite of integrated business tools, which can be a draw for companies looking for a one-stop shop.
- Salesforce is one of the most comprehensive CRM solutions available, with plans starting around £20 per user per month. While powerful, Salesforce’s complexity and higher-end features may be more suited to larger businesses or those with specialised needs.
Is Nimble the right choice for your business?
Nimble’s appeal lies in its simplicity, affordability, and focus on integration, making it an attractive option for SMEs and professionals who want a CRM that doesn’t require significant setup time or technical expertise.
If your business values ease of use and has a moderate budget, Nimble provides a good balance of features and pricing.
However, businesses that require more advanced automation, customisation, or have a broader range of CRM needs might find more value in investing in other platforms, even if they come at a higher cost.
The key is to assess your specific business requirements, scalability needs, and how seamlessly a CRM can integrate into your existing workflows.
Conclusion – Nimble pricing review
Nimble offers a cost-effective, easy-to-use CRM solution that can significantly benefit small to medium-sized businesses in the UK.
With its focus on integration and user-friendliness, it provides an efficient way to manage customer relationships without breaking the bank.
By carefully evaluating Nimble’s features against your business needs and comparing it with other CRM options, you can make an informed decision that aligns with your growth strategy and budget constraints.
Nimble pricing FAQ
Nimble offers two main pricing plans. The Nimble Contact Plan costs £16 per user per month if you choose monthly billing, or £12 per user per month if you opt for annual billing. The Nimble Business Plan is priced at £25 per user per month for monthly billing, or £20 per user per month for annual billing.
Yes, Nimble provides a discount for annual billing. For the Nimble Contact Plan, the cost is reduced to £12 per user per month with annual billing compared to £16 per user per month with monthly billing. The Nimble Business Plan costs £20 per user per month when billed annually, compared to £25 per user per month with monthly billing.
The Nimble Contact Plan, which costs £12 per user per month (annually) or £16 per user per month (monthly), includes features such as unified contact management, email tracking and templates, group messaging, task and activity tracking, and basic social media integration.
The Nimble Business Plan, available for £20 per user per month (annually) or £25 per user per month (monthly), includes all the features of the Contact Plan, plus advanced reporting and analytics, pipeline management tools, extensive third-party integrations, customisable dashboards, and enhanced customer segmentation.
While the core Nimble plans cover a wide range of features, businesses might incur additional costs if they need to purchase add-ons or integrate Nimble with specific third-party applications. The base pricing for Nimble does not include these potential extra costs.
Nimble pricing is competitive in the CRM market. For instance, Nimble’s Business Plan costs £20 per user per month when billed annually, whereas some alternatives, like HubSpot, start at around £38 per month. Zoho CRM starts at approximately £10 per user per month, and Salesforce starts at around £20 per user per month, depending on the features and customisations required.
Yes, you can switch between Nimble plans. If you start with the Nimble Contact Plan at £12 or £16 per user per month and decide to upgrade to the Business Plan, you can do so and will then pay £20 or £25 per user per month, depending on your billing cycle.
Nimble typically offers a 14-day free trial for new users to explore its features before committing to a paid plan. This trial allows you to experience either the Nimble Contact Plan or the Nimble Business Plan without any upfront costs.
No, Nimble does not require a minimum number of users. Both the Nimble Contact Plan and the Business Plan are available for single users at the standard rates of £12, £16, £20, or £25 per month, depending on the chosen plan and billing frequency.
Nimble does not charge any setup fees for its CRM plans. You only need to pay the standard monthly or annual subscription costs—£12, £16, £20, or £25 per user per month, based on the plan and billing cycle you select.