In the increasingly competitive business telephony market, TalkTalk Business stands out as a key player, offering a range of telephony solutions designed to meet the needs of both small businesses and larger enterprises. With a focus on cost-effectiveness and reliability, TalkTalk Business has structured its pricing to cater to different business sizes and demands. This guide provides a detailed review of TalkTalk’s business telephony products and their associated prices, helping UK businesses make informed decisions.
Overview of TalkTalk Business telephony products
TalkTalk Business offers a variety of telephony products, each tailored to meet specific business requirements. Their portfolio includes traditional business landline services, VoIP (Voice over Internet Protocol) solutions, and comprehensive unified communications packages.
- Traditional Landline Services: These are ideal for businesses that rely on conventional phone systems. While many are transitioning to digital solutions, traditional business landlines remain essential for certain industries. TalkTalk’s landline services are dependable, with competitive pricing.
- VoIP Solutions: TalkTalk Business offers VoIP services that leverage internet connectivity to provide crystal-clear voice calls. These solutions are cost-effective, flexible, and scalable, making them suitable for growing businesses.
- Unified Communications: For larger enterprises or businesses with complex communication needs, TalkTalk provides unified communications services that integrate voice, video, messaging, and conferencing into a single platform. This approach streamlines communication and improves efficiency across the business.
- SIP Trunking: For businesses looking to modernise their telephony infrastructure, TalkTalk’s SIP Trunking services offer a bridge between traditional PBX systems and VoIP, providing a cost-effective solution to enhance flexibility and reduce costs.
TalkTalk Business price list
| Product Type | Service/Feature | Price | Details |
|---|---|---|---|
| Traditional Landline | Line Rental | From £14.99 per month | Discounts for multiple lines or longer contracts. |
| Call Packages | £12 – £15 per month | Unlimited UK landline and mobile calls. | |
| VoIP Solutions | Basic VoIP Package | From £15 per user per month | Includes call forwarding, voicemail, conference calling. |
| Advanced VoIP Package | £20 – £30 per user per month | Includes call recording, CRM integration, analytics. | |
| Unified Communications | Per User Pricing | From £25 per user per month | Access to voice, video, and messaging services. |
| Enterprise Solutions | £35 – £50 per user per month | Custom solutions with complex integrations. | |
| SIP Trunking | Per Channel Pricing | From £5 per channel per month | Scalable options, additional features at extra cost. |
Pricing structure and options
TalkTalk Business is known for its competitive pricing, which is structured to accommodate different business sizes and communication needs. Below is a breakdown of the typical pricing structure:
Traditional Landline Services:
- Line Rental: Starting from approximately £14.99 per month, with discounts available for businesses that require multiple lines or commit to longer-term contracts.
- Call Packages: Pay-as-you-go options are available, but businesses can also opt for bundled packages that include unlimited UK landline and mobile calls for around £12-£15 per month.
VoIP Solutions:
- Basic VoIP Packages: Prices start at around £15 per user per month, which includes essential features such as call forwarding, voicemail, and conference calling.
- Advanced VoIP Packages: For businesses needing more robust features, advanced packages cost between £20-£30 per user per month, offering capabilities like call recording, CRM integration, and advanced analytics.
Unified Communications:
- Per User Pricing: Typically, these services are priced per user, with basic packages starting at approximately £25 per user per month. These packages usually include access to voice, video, and messaging services.
- Enterprise Solutions: For larger businesses, bespoke pricing is often required, with costs depending on the number of users and the complexity of the required integrations. Pricing can range from £35 to £50 per user per month for comprehensive services.
SIP Trunking:
- Per Channel Pricing: SIP Trunking services are priced per channel, starting from around £5 per channel per month. This can scale depending on the number of channels required, with additional costs for features such as call recording and international calling capabilities.
Additional considerations
When evaluating TalkTalk Business telephony products, it is essential to consider the following factors:
- Contract Length: TalkTalk offers a variety of contract lengths, with longer contracts often providing significant discounts. However, businesses should weigh the cost savings against the potential need for flexibility.
- Scalability: TalkTalk’s solutions are designed to scale with your business. It’s worth considering how easy it will be to add or remove users or features as your business grows or changes.
- Customer Support: TalkTalk Business offers a range of support options, including 24/7 customer service. For businesses where telephony is critical, having access to reliable support is a key consideration.
- International Calling: For businesses with global reach, TalkTalk offers competitive rates on international calls. Packages can be customised to include discounted rates to specific countries.
Conclusion – TalkTalk Business pricing review
TalkTalk Business provides a robust range of telephony solutions that cater to businesses of all sizes.
With a flexible pricing structure and a variety of features, TalkTalk’s offerings are well-suited to businesses looking for reliable, scalable, and cost-effective telephony services.
By carefully considering your business’s specific needs and budget, you can choose a TalkTalk solution that not only meets your current requirements but also supports future growth.
Whether you are a small business looking for a straightforward landline solution or a large enterprise in need of a comprehensive unified communications platform, TalkTalk Business offers options that deliver value and reliability.
For more, visit the TalkTalk Business website, or see our guide comparing the best business phone systems.
TalkTalk Business pricing FAQ
TalkTalk Business landline services start at £14.99 per month for line rental. Call packages, which include unlimited UK landline and mobile calls, are priced between £12 and £15 per month.
A basic VoIP package with TalkTalk costs from £15 per user per month, which includes essential features like call forwarding, voicemail, and conference calling.
TalkTalk’s advanced VoIP packages range from £20 to £30 per user per month, offering features such as call recording, CRM integration, and advanced analytics.
TalkTalk’s unified communications services start at £25 per user per month for basic packages, while more comprehensive enterprise solutions are priced between £35 and £50 per user per month.
TalkTalk charges from £5 per channel per month for SIP Trunking services, with the option to scale up depending on the number of channels required.
Yes, TalkTalk offers discounts for businesses that commit to longer-term contracts, although the specific discount percentage varies. For example, committing to a 24-month contract on a £14.99 per month landline service could lead to savings on overall costs.
A small business using TalkTalk’s basic VoIP solution could expect to pay around £15 per user per month. For a team of 10, this would total £150 per month.
TalkTalk’s call packages for traditional landlines range from £12 to £15 per month, depending on the specific needs and the number of lines required by the business.
Yes, TalkTalk’s telephony services are designed to be easily scalable. For instance, adding additional SIP Trunking channels costs from £5 per channel per month, allowing businesses to expand as needed.
An enterprise-level unified communications package with TalkTalk typically costs between £35 and £50 per user per month, depending on the specific features and integrations required.