HomeBusiness telephone systemsVirgin Media pricing review – Business telephony products and prices guide

Virgin Media pricing review – Business telephony products and prices guide



Virgin Media, one of the UK’s leading telecoms providers, offers a range of business telephony products designed to meet the needs of organisations of all sizes. Whether you’re a small business looking for a cost-effective solution or a large enterprise requiring advanced features, Virgin Media has something to offer. This guide provides an overview of their current pricing and product offerings to help you make an informed decision.

Overview of Virgin Media business telephony products

Virgin Media provides several business telephony services tailored to different business needs. Here’s a breakdown of the key offerings:

Business Landline:

  • Standard Business Line: Ideal for small to medium-sized businesses, this service provides a straightforward, reliable landline connection with options for inclusive minutes packages or pay-as-you-go billing.
  • Multi-Line: For businesses that require multiple phone lines, the multi-line service allows up to eight lines on one connection, perfect for offices with several departments or a need for multiple direct lines.

Business VoIP (Voice over Internet Protocol):

  • Horizon Collaborate: This cloud-based telephony service combines voice, video, instant messaging, and collaboration tools into one platform. It’s perfect for businesses looking for a flexible, scalable communication solution that integrates with existing IT systems.
  • Hosted PBX: Virgin Media’s Hosted PBX service provides businesses with a virtual phone system, eliminating the need for physical hardware. It offers advanced features such as call routing, voicemail to email, and remote working capabilities.

Mobile Services:

  • Business SIM-Only Plans: Virgin Media offers a range of SIM-only plans tailored to businesses, with varying amounts of data, calls, and texts. These plans are ideal for businesses that require mobile connectivity without the need to purchase new handsets.
  • Business Mobile Handsets: For businesses needing new mobile devices, Virgin Media also offers handset deals alongside their mobile plans, with options to suit different budgets and requirements.

Virgin Media business price list

ProductService TypePrice Range (per month)Key Features
Business LandlineStandard Line£20 – £50Basic landline service with optional minutes packages
Multi-Line£35 + £10 per additional lineMultiple lines on one connection
Business VoIPHorizon Collaborate£15 – £30 per userVoIP with voice, video, messaging, collaboration
Hosted PBX£20 – £40 per userVirtual phone system with advanced features
Mobile ServicesSIM-Only Plans£10 – £30 per SIMVarying data, calls, and texts allowances
Mobile Handsets£10 – £50 per handsetHandsets from entry-level to premium devices
Virgin Media business pricing

This table provides a snapshot of the pricing for Virgin Media’s business telephony products, giving you a quick reference for comparing costs and features. The actual prices may vary depending on the specific requirements of your business and any promotions or discounts Virgin Media may offer.

Pricing overview

Virgin Media’s pricing structure for business telephony services varies depending on the specific needs of the business, such as the number of lines, the level of service required, and contract length. Below is a general guide to their pricing:

Business Landline:

  • Standard Business Line: Prices start at approximately £20 per month, with options to add on inclusive minutes packages that can range from £10 to £30 extra per month, depending on the number of minutes.
  • Multi-Line: Prices start at around £35 per month, with additional lines typically costing around £10 per month each.

Business VoIP:

  • Horizon Collaborate: Pricing for this service typically starts at around £15 per user per month, with additional costs for enhanced features like video conferencing and additional collaboration tools.
  • Hosted PBX: Prices for Hosted PBX services start at approximately £20 per user per month. Costs can vary significantly based on the specific features required and the number of users.

Mobile Services:

  • Business SIM-Only Plans: Prices for SIM-only plans start at around £10 per month for basic plans with limited data and go up to £30 or more for plans with extensive data allowances and unlimited calls and texts.
  • Business Mobile Handsets: The cost of mobile handsets varies widely depending on the device selected, with entry-level smartphones available for around £10 per month, and premium devices like the latest iPhones or Samsung Galaxy models costing upwards of £30 per month.

Key considerations when choosing a Virgin Media business telephony service

When selecting a telephony service from Virgin Media, businesses should consider the following factors:

  1. Contract Length: Virgin Media offers a range of contract lengths, typically from 12 to 36 months. Longer contracts often come with lower monthly rates, but businesses should weigh the benefits of these savings against the flexibility of shorter-term agreements.
  2. Scalability: For growing businesses, it’s important to choose a telephony solution that can scale with the company’s needs. Virgin Media’s VoIP and Hosted PBX solutions are particularly well-suited to businesses expecting to expand their operations.
  3. Feature Set: Different businesses have different needs. While some may only require basic telephony services, others may need advanced features like call routing, voicemail to email, or mobile integration. Virgin Media’s range of products ensures that there is a solution for every requirement.
  4. Support and Reliability: Virgin Media is known for its reliable network and excellent customer support. However, it’s essential for businesses to consider their specific support needs, particularly if telephony is mission-critical to their operations.

Conclusion – Virgin Media business pricing

Virgin Media offers a comprehensive range of business telephony products at competitive prices, making it a strong contender for businesses of all sizes in the UK.

By understanding the options available and carefully considering your specific needs, you can choose the right Virgin Media telephony solution to keep your business connected and competitive.

Whether you need a simple business landline service, an advanced VoIP system, or mobile connectivity, Virgin Media has a solution to fit your requirements.

For more, see our guide to the best UK business phone systems and visit the Virgin Media business website.

Virgin Media business pricing FAQ

What are the starting prices for Virgin Media business landline services?

Virgin Media business landline services start at £20 per month for a standard line. If you need a multi-line setup, prices begin at £35 per month, with each additional line costing £10 per month.

How much does Virgin Media charge for its business VoIP services?

Virgin Media offers business VoIP services starting at £15 per user per month for the Horizon Collaborate package. If you opt for the Hosted PBX service, prices start at £20 per user per month.

What is the price range for Virgin Media business mobile SIM-only plans?

Virgin Media’s business mobile SIM-only plans range from £10 to £30 per month, depending on the amount of data, calls, and texts included in the plan.

How much does it cost to add additional lines to a Virgin Media business landline service?

Adding additional lines to a Virgin Media business landline service costs £10 per line per month, on top of the base multi-line service price of £35 per month.

What are the costs for Virgin Media business mobile handsets?

Virgin Media offers business mobile handsets starting at £10 per month for entry-level devices. Premium handsets, such as the latest iPhone or Samsung Galaxy models, can cost up to £50 per month.

What is the cost of Virgin Media’s Horizon Collaborate service?

Virgin Media’s Horizon Collaborate service is priced at £15 to £30 per user per month, depending on the selected features and collaboration tools.

How does Virgin Media structure pricing for its Hosted PBX service?

Virgin Media’s Hosted PBX service costs range from £20 to £40 per user per month, depending on the number of users and the specific features required.

What is the minimum monthly cost for a Virgin Media business telephony package?

The minimum monthly cost for a Virgin Media business telephony package is £10, which is for the most basic SIM-only mobile plan.

How much would a business pay for a complete Virgin Media telephony solution with multiple services?

For a complete Virgin Media telephony solution, including a standard business landline (£20 per month), Horizon Collaborate VoIP service (£15 per user per month), and a business mobile SIM-only plan (£10 per month), a business could expect to pay starting from £45 per month, plus any additional costs for more advanced services or features.

What additional costs should be considered when choosing Virgin Media business telephony services?

When choosing Virgin Media business telephony services, additional costs might include £10 per month for extra phone lines, up to £50 per month for premium mobile handsets, and potential fees for advanced VoIP features, which could add £10 to £20 per user per month.

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